Cookie Policy

What Are Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand how you interact with our platform, and provide a smoother experience when you return.

Beyond standard cookies, we also use similar tracking technologies including web beacons, pixel tags, and local storage mechanisms. These work together to help us deliver better service and understand user behavior patterns.

Types of Tracking We Use

Specific Tracking Methods

Here's what we actually use and why:

• Session cookies that expire when you close your browser, used for temporary data during your visit
• Persistent cookies that stay on your device for set periods, remembering your login and preferences
• First-party cookies set directly by synexintel.com for our own functionality and analysis
• Third-party cookies from analytics providers to help us understand usage patterns
• Local storage for caching report templates and dashboard configurations
• Web beacons in emails to track delivery and engagement with important updates

How Tracking Enhances Your Experience

It's easy to think of tracking as purely surveillance, but there are genuine benefits:

Data Retention and Storage

We review stored data regularly and delete anything older than necessary. If you delete your account, we purge associated tracking data within 30 days, keeping only anonymized aggregates for historical analysis.

Third-Party Services

We work with external providers for analytics and infrastructure. These services may set their own cookies when you use synexintel.com:

Analytics providers help us understand user behavior and technical performance. They collect data about your interactions but don't have access to your financial information or report content.

Infrastructure services provide hosting and content delivery. They may track technical data like IP addresses and browser types to maintain service quality and detect security threats.

These third parties operate under their own privacy policies. We choose partners carefully and require them to protect your data, but we can't control their practices entirely.

Changes to This Policy

We update this policy when our tracking practices change or when regulations require modifications. The date at the top shows when we last revised it.

Significant changes get announced through email and a notice on your dashboard. Minor clarifications or formatting updates happen without notification. We keep previous versions archived if you want to review what changed.

International Data Transfers

SynexIntel operates in South Korea, but some tracking data may be processed on servers in other locations for performance and reliability. We ensure adequate data protection regardless of where processing occurs.

If you're accessing synexintel.com from outside South Korea, your data may cross borders. We use encryption and contractual protections to maintain security during these transfers.